Servicing and Support Assistant Manager
More Than A Job!
Why do you work each day? To us, our jobs are not just something we do to make a living, it's a way to live. We work to support our members; whether celebrating moments of joy, finding a solution to an obstacle, or offering encouragement through a time of struggle. The worth of our work isn't measured in dollars and cents, it's seen in our communities and felt by the people who believe in us.
Benefits Include
• Financial wellbeing services
• 401(K) matching with up to 5% match
• Reduced health insurance
• Employee wellbeing services
• DE&I initiatives
• Work-life integration
What You'll Do
The Servicing & Support Assistant Manager is passionate and enthusiastic about inspiring team members and pursuing operational excellence. This person is agile and thrives on coaching and developing others. They are committed to assisting the Servicing & Support Manager and working closely with other business units.
Be an advocate for our team members while helping to reach and exceed Lake Trust goals and Strategic Initiatives. Primary responsibilities are to assist the Servicing & Support Manager in managing daily activities of the Servicing and Support team to assure the team is supporting Onstage team members as well as LTCU members with deposit accounts and other related functions. Assist the manager in overseeing department employee performance and the day-to-day operations including coaching, scheduling, escalations, monitoring workflow in all areas, and leading team meetings. Assist in directing a high performing team, including communicating and coordinating resources to support strategy implementation.
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