Searcher
BC Forward

Job Info

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Searcher

BCforward is currently seeking a highly motivated Searcher/Office Admin Assistant for an opportunity in Trenton, NJ 08618.

Position Title: Searcher/Office Admin Assistant

Location: Trenton, NJ 08618

Anticipated Start Date: 8/12/2024

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 1 Months

Job Type: Contract

Pay Range: [$15/hr] - [$17.12/hr]

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Requirements:

• Office Assistant
  
• Customer Service
  
• Admin & Clerical
  

Job Description:

• Assists members of the title, legal and lending industry with litigation searches. Works independently to fulfill orders adhering to established company timelines. Updates the status in OMS system as orders are processed. Conducts searches using the SIS proprietary database along with other state and local websites to fulfill complete customer order. Prepares customer report with search results. Delivers search results as per client's instructions. Keeps client informed of any issues or delays with their order.
• Responds timely to requests from clients regarding status of orders. Resends searches per client's request.
• Reviews and maintains a high degree of accuracy in searches and results report sent to client.
• Ensures a high degree of customer service and maintains a good rapport with client.
• Maintains communication with vendors on requests.
• Works to ensure that the order fulfillment stays within expected turnaround time of 24 to 72 hours.

OTHER FUNCTIONS:

• Assists other team members in different work areas when volume permits or as needed.

SKILLS:

• Should possess strong verbal and written communication skills and telephony capabilities. Collects and researches data; Uses intuition and experience to complement data. Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; 5 years of experience in an office environment.
  

EDUCATION:

• High School Diploma and 5 years of office experience in a professional environment.
  

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

Keywords:

[Searcher OR Title Searcher OR Admin Assistant]

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 225070 when responding to this ad.

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Job Snapshot

Employee Type
Contractor

Location
Trenton, NJ (Onsite)

Job Type
Admin - Clerical, Banking, Finance

Experience
Not Specified

Date Posted
07/25/2024

This job has expired.