Scheduling Specialist
Holy Cross

Job Info

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Employment Type:Full timeShift:Day Shift

Description:General Summary:

The Scheduling Specialist obtains demographic, clinical and financial insurance information during the process of making appointments for patient test and procedures. Performs pre-registration activities and initiates, evaluates and responds to results of real-time eligibility verification. The Scheduling Specialist provides instructions to the patient on test preparation; prints and mails patient itineraries if lead time is sufficient. Validates medical necessity / Local/National Coverage Determinations (LCD/NCD) of requested cases to support clinical and financial clearance functions. Initiates reschedule of appointments, when appropriate. Supports the Mission of Trinity Health and Holy Cross Hospital. Other Duties as Assigned.
Job Title:

Scheduling Specialist

Employment Type:

PRN

Shift:

Rotating

(SUMMARY) Position Highlights:

• Competitive pay
• Additional Benefits: Relocation assistance, tuition reimbursement, free parking
• Quality of Life: Flexible work schedules
• Location: Holy Cross Health has two hospitals and four healthcare centers all a short driving distance from Washington DC and Baltimore, MD

Description:

• Full-Time
• Reporting to the Patient Access Call Center Manager
• Scheduling Specialist supports customer relations, physician relations, patient care and hospital business services by performing quality functions for scheduling and registering services for multiple areas throughout the hospital. The Scheduling Specialist is a highly skilled Patient Access colleague responsible for timely and accurate appointment scheduling with expertise in scheduling protocols, registration, insurance requirements/verification, identification of accurate patient responsibility with notification to the patient for Trinity Health.

Responsibilities:

• Completes scheduling of appointment, pre-registration, insurance verification and authorization requirements with collection of out-of-pocket payments.
• Analyze patient insurance(s), identifies the correct insurance plan, selects appropriately from HIS insurance and plan selections and documents correct insurance order.
• Maintains knowledge of insurance requirements communicated by email, memorandum, educational matrices, and in-services.
• Ensure that all staff, patients, departments, and external resources are notified of additions, changes, and cancellations.
• Collects self-pay deposits, co-payments, and deductibles from patients.
• Reconciles all point of service payments at end of shift and deposits with Cashier as per department policy.
• Provides instructions to prepare patients for examination, procedure, and financial requirements, including the need for a signed ABN or Financial Responsibility Form.

What you will need:

Required:

• High school diploma or GED
• Proficiency computer and data entry skills. Proficiency in Microsoft Office products such as Excel, Word, PowerPoint, and Visio.
• One year of scheduling experience in healthcare setting

Pay Range: $19.72 - $27.61

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

About us:

Holy Cross Health is a Catholic, not-for-profit health system that serves more than 240,000 individuals each year from Maryland's two largest counties - Montgomery and Prince George's counties. Holy Cross Health earns numerous national awards, clinical designations and accreditations across a wide range of specialties for providing innovative, high-quality health care services.

We were named one of America's 100 Best Hospitals for 2021.

Holy Cross Health is an Equal Employment Opportunity (EEO) employer

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

This job has expired.