RSO Dispatch Manager
Rehrig Pacific

Job Info

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Here at Rehrig Pacific, we are all about our people. Since 1913, our organization has focused on sustainable supply chain solutions while creating a culture and atmosphere where amazing people, like you, are celebrated for doing their best work. Rehrig Pacific has grown to meet the needs of our industry consumers across the country and internationally. We are constantly creating innovative solutions to transcend the new standards set forth by our customers. We find true fulfillment in helping others, both within the Rehrig Pacific family and in our communities. As servant leaders, we lead by example.

Position Summary
The purpose of this role is to coach and lead a team of Over-the-Road Drivers and Yard Drivers and work cross-functionally with the Service Operations Manager, White Wood Sales team, and Logistics Analysts, to prepare a freight schedule based on customer needs, finished pallet inventory, empty trailer availability, and pallet cores pick up requests.

Areas of Accountability
Lead a team of Over-the-Road Drivers and Yard Drivers
• Coach and lead the Over-the-Road Drivers and Yard Drivers in accordance with our core values.
• Drive accountability through effective performance management, build teamwork and camaraderie between departments, coach and develop direct reports, instill core values and drive engagement within the team.
• Confirm finished pallet deliveries are made on time and pallet cores are picked up in a timely fashion from customers, as well as provide customers with empty trailers as needed.
• Ensure Rehrig values are at the forefront of all decision making and collaboration.

White Wood routing/scheduling
• Create efficient daily transportation schedules and routes, looking at least one day out, based on:
• Regional traffic knowledge, truck routes, scales, and load weight restrictions to ensure cost efficiency. Must be aware of where empty trailers are and when/where they may need to be dropped on the route.
• The order from the JDE system of customer•s Finished Pallet needs input by the Logistics Analyst.
• Inventory availability provided by RLC Plant Managers.
• Knowledge of loading/unloading requirements at all customer locations and along routes to minimize shuffling of loaded product.
• Pallet cores to pick up from customers, taking into consideration the load order of products on the trailer.
• Customer empty trailer needs.
• Ensure schedules are set and hold drivers/carriers accountable to meet the needs of our internal and external customers along with ensuring they provide paperwork (BOL•s/POD•s) for billing.
• Work collaboratively with departments when schedules are not met or changed.
• Create solutions to meet customer needs.
• Adjust and rework schedules as customer needs are variable from day-to-day and week-to-week.

DOT and Safety Compliance
• Stay current with DOT regulations.
• Ensure DOT regulations are being met, including but not limited to driver hours of service, load weights, and drivers are providing pre-trip inspections.
• Ensure drivers have all up to date licenses and medical documentation as required by DOT.
• Monitor Rehrig Pacific Company-owned trucks and trailers to ensure they are inspected, locatable (Verizon Connect), and in good working order. Create a process to ensure compliance.
• Provide Safety leadership and support strategy that aligns with our goal of Zero recordable injuries
• Lead by example and drive accountability for Safety within the plant

Administrative Tasks
• Enter PO•s into JDE system for pallet cores and heat treat pallets.
• Ensure the up-to-date schedule is available on SharePoint.
• Interact and communicate timely and effectively with multiple departments within RSO:
• Monitor various communication vehicles for information of orders, inventory, empty trailer location, empty trailer drop off locations and unexpected changes/requests.
• Provide coverage when the Office Administrator is out of the office.

Qualifications
• High School Diploma or equivalent required
• Minimum 2+ required experience in transportation as a dispatcher
• JDE Enterprise Resource Planning (ERP) experience preferred
• Strong organization and prioritization skills required
• Ability to make quick adjustments to meet scheduling changes
• Strong communication skills with internal and external customers and drivers
• Must be •big picture• thinker to cover a wide range of sites, areas, and customer locations
• Must be able to start shift early morning and may work outside of normal business hours when needed
• Must be a problem solver

Rehrig Pacific Company is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also here.

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