Resource Navigator (Reg FT)
Community College of Allegheny County

Pittsburgh, Pennsylvania

Posted in Retail

$0.00 - $100.00 per hour


Job Info



Resource Navigator (Reg FT)

Position Title: Resource Navigator (Reg FT)

Department: Dean of Student Development

Campus: Boyce Campus

Additional Information: This position will remain open until filled. However, in order to ensure consideration for an interview, please submit your completed application, cover letter and resume by no later than January 27, 2025. The College cannot guarantee that application materials received after this date will be considered or reviewed.

Benefits:

At CCAC, we take pride in offering an exceptional benefits package designed to support our employees' personal and professional well-being:

  • Comprehensive Health Coverage: Access to an excellent health plan with a very low out-of-pocket expense network option.
  • Generous Time Off: Enjoy a range of time-off benefits that are tailored to your position, along with a four-day workweek in the summer for an ideal work-life balance. These benefits vary and may include vacation, personal, sick, and holiday pay, as well as options like collegial coverage for faculty.
  • Retirement Planning: Options include a 403(b) retirement plan with up to 10% employer match or a state-defined benefit pension.
  • Financial Peace of Mind: Employer-paid benefits include group life insurance, short/long-term disability, and access to flexible spending accounts (FSAs).
  • Wellness Support: Our Employee Assistance Program (EAP) is available for confidential support, with resources to address personal and professional challenges.
  • Educational Support: Take advantage of tuition waivers, tuition reimbursement, Public Service Loan Forgiveness (PSLF) eligibility, and a variety of professional development opportunities to grow your career.
  • Exclusive Employee Perks & Rewards: Save on theme parks, sporting events, electronics, and more!
  • Additional Advantages: Free employee parking to make your commute easier.


Remote Work Option: Fully In-Person (May be subject to change)

Work Hours (for hourly positions): Additional hours, including evening and weekend hours, may be needed to meet the needs of the department

Salary Grade: Admin 12 - $45,206

Job Category: Administrators

Employment Type: Regular Full-Time

Job Slot: 5941

Job Open Date: 1/10/2025

Job Close Date: Open until Filled

General Summary: Provide support, assistance and education to students to help them navigate and utilize supports external from the college to improve academic performance, term to term retention, and graduation rates.

Requirements: Requires bachelor's degree in Social Work or related field and two years social work/case management experience in various environments OR an associate's degree in Social Work or related field and four years social work/case management experience in various environments; experience with students in a post-secondary education institution (preferred). Successful candidates must have strong written and oral communication skills as well as reliable transportation for travel to multiple campuses because this position will require occasional flexibility and working some evenings and weekends.

Duties:
1. Provide social support to students to overcome barriers/challenges to academic success by helping them to identify resources and navigate various internal and external systems and processes. 2. Actively interact with faculty and staff to identify students whose basic needs are not being met and facilitate interaction with available services both on and off campus.3. Collaborate with all Enrollment Services and Student Affairs department staff to insure feedback loop is closed for students.4. Develop, promote and facilitate educational sessions to inform students of services available. 5. Use data collected by the College and Department of Human Services to identify student needs and facilitate interactions which will result in improved retention rates. 6. Maintain accurate records of interactions with all students and data for internal and external compliance requirements. 7. Initiate and maintain contact with identified students, including regularly scheduled group and individual meetings, follow-up, maintaining communication on reporting data to the Student Affairs Division. 8. Act as a liaison with Career Services, Counseling, Financial Aid, Supportive Services, Advisement, the Learning Centers and Department of Human Services.9. Participate in appropriate professional development activities as well as college meetings and committees. 10. Submit reports and serve on relevant committees as required or requested.11. Collaborate with Student Life and Engagement staff to ensure the distribution of food from the Campus Cupboards and clothing from Campus Closets. 12. Perform other related duties as required or assigned.

Clearances: Current criminal record/child abuse clearances will be required if offered the position and in order to be employed at the College. The three clearances are Pennsylvania Child Abuse History Clearance, Pennsylvania State Police Criminal Records Check, and Federal Bureau of Investigations (FBI) Criminal Background Check. The College has provided instructions on how to obtain these clearances and are available here.


To view the full job posting and apply for this position, go to: https://ccac.csod.com/ats/careersite/JobDetails.aspx?id=1674







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