Remote Tier 1 Help Desk Support (Part Time)
Roth Staffing Companies

Job Info

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Our client has a product that is a GPS tracking system for trucks, vans, ships etc. They monitor things like tire pressure, weight, brake wear etc.

They just landed a big deal with Amazon to have their technology on their fleet of delivery trucks nationwide.

Now they are in the midst of installing the product on the delivery trucks.. The need is for tech support specialists to make sure the installs are done correctly, that the product is connected and synched up with Company's tracking and support center, and that the data is flowing correctly etc..

This requires level 1 Help Desk tech with good comm skills, org skills, technical proficiency with Microsoft products. They use RingCentral as their ticketing system.

They will train on the product which is called AssistMe..

Remote anywhere. But ideally if they can spread the techs our evenly as possible in the various times zones, that would be great.

Pay rate. 22 (there might be a little bit flexibility)

SHIFTS: All times are EST. The manager is in North Carolina.

Position 1&2 (28hr per week) Sun-Tues 12:00am-8:30am, Wed 12:00am-4:00am

Position 3&4 (28hr per week) Sun-Tues 3:30pm-12:00am, Wed 3:30pm-8:00pm

Position 5&6 (28hr per week) Wed 4:00am-8:30am Thurs-Sat 12:00am-8:30am

Position 7&8 (28hr per week) Wed 7:30pm-12:00am, Thurs-Sat 3:30pm-8:00pm

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

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