PRN - Resident Services Assistant
Wellstar Health Systems

Job Info

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Facility: Wellstar Physical Therapy - Marietta

Job Summary:

Performs necessary secretarial duties with a high degree of accuracy and efficiency; Coordinates the Front Desk coverage and service coordination support for resident issues and needs; Directly assists leasing with marketing efforts and also supports the business office with financial-clerical needs;

Core Responsibilities and Essential Functions:

Performs appropriate office support duties
- Supports documentation needs of staff and residents
- Takes minutes of staff and resident meetings as required
- Schedules meetings for business office staff and residents
- Updates documentation, including resident and staff phone listings, storage bin lists, resident cable channel, birthday lists and greetings, emergency data sheets, and mailer addresses.
- Orders flowers for community needs Provides resident service assistance
- Receives residents information on issues and needs and solves or routes accordingly
- Coordinates front desk coverage with volunteers and staff to assure coverage is ongoing
- Represents Atherton Place staff for specific resident forums including library and gift shop needs
- Assists health resources with assistance for resident functions as requested Provides leasing support
- Assists Leasing Coordinator and Operations Manager with marketing tour and inquiry support.
- Assists with marketing projects including mailers, creation of material, and function coordination.
- Assists with the upkeep and organization of leasing/resident file paperwork.
- Assists with newcomer orientations Provides financial and equipment support
- Supports financial functions including deposit slip and report creation.
- Oversees office supply needs including copier, fax, printers, and letterhead/paper needs

Required Minimum Education:

High school diploma Required or
equivalent Required

Required Minimum License(s) and Certification(s):
All certifications are required upon hire unless otherwise stated.

Additional License(s) and Certification(s):

Required Minimum Experience:

Minimum 3 years experience within the business office field Required and
work experience with a senior community helpful. Required

Required Minimum Skills:

40-50 words per minute typing;
computer skills a must with office support and system programs;
business office background a plus;
good public relations skills with a customer service attitude a must.;

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