Print and Mail Operations Technician
Proassurance

Job Info

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An exciting opportunity exists to join the ProAssurance family of companies!

Our mission is powerful and simple: We protect others. Choosing a place to apply your talents is an important decision for anyone. You have plenty of options. Why choose ProAssurance?

At ProAssurance, we sell a pledge, and that pledge is delivered by our team members. We are seeking individuals who value integrity, leadership, relationships, and enthusiasm-and want to build their career with a great company where they can be their authentic self and feel valued, recognized, and rewarded for their contributions. ProAssurance specializes in healthcare professional liability, products liability for medical technology and life sciences, legal professional liability, and workers' compensation insurance. We are an industry-leading specialty insurer operating in all 50 states, with in-office, hybrid, and remote job opportunities around the country.

This is an in-office position based out of our Mechanicsburg PA location, and this role supports our medical professional liability line of business.

Job Summary:

Reporting to the Print & Mail Operations Manager, the Print & Mail Operations Technician is responsible for print and mailroom services.

Essential Duties and Responsibilities:

40% - Print Services:

• Perform all operations in the areas of layout, printing, assembly, bindery/finishing, and customer service.
• Inspect and verifies completed projects meet quality standards.
• Provide maintenance and/or minor repair of equipment.
• Process print requests ensuring the timely completion and availability of projects.
• Order and maintain inventory of print supplies.
• Perform associated copying tasks, binding and/or finishing work.

40% - Mailroom Services:

• Ensure compliance with all mandatory US Postal Services policies and procedures while maximizing the US Postal initiatives in daily operations.
• Serve as a subject matter expert regarding mailing services and processes.
• Able to work independently and with team members to maintain mail room equipment.
• Coordinate mail vehicle maintenance.
• Maintain inventory, order postal supplies and products as assigned.
• Process daily mail, including metering, tracking, sorting, and delivery of mail internally and externally to meet multiple customer deliverables.

Secondary Responsibilities:

5% - Actively participate in Print/Mail projects as assigned.

5% - Perform other duties as directed by management.

Qualifications:

• High school diploma or equivalent required.
• Previous experience in a print/mail facilities environment, preferred.
• Proficiency in MS Office including Word, Excel, PowerPoint, and Outlook.
• Intermediate to advanced data entry skills.
• Strong attention to detail.
• The ability to research and resolve problems.
• Excellent organizational and time management skills.
• Strong communication skills with the ability to professionally interact with customers.

We are committed to providing a dynamic and inclusive environment where everyone can do their best work and grow personally and professionally.

For that reason, we partner with The Predictive Index (PI) - an organization equally committed to improving the working lives of people, to help us hire the best talent by providing additional insight about one's work style.

The position you applied to requires completion of two assessments prior to being scheduled to interview with a hiring manager. Completion of the assessments is not required in order for your application to be reviewed and to speak with a Talent Acquisition team member. These assessments are Behavioral and Cognitive (internal candidates will only receive the Behavioral assessment), and each assessment takes less than 12 minutes to complete.

After submitting your application, you will receive two emails from The Predictive Index inviting you to complete each of these assessments (please check your SPAM or Junk email folder if you do not see these emails in your inbox).

Position Salary Range$16.17 - $26.69The salary range displayed represents the entirety of the pay grade for this position. Most candidates will start in the bottom half of the range. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have, your location and comparison to other team members already in this role.

Build your career with us and enjoy access to a best-in-class benefits program.

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