PURPOSE OF THIS POSITION
To assist the pharmacist in performing the routine daily activities of the pharmacy department.
JOB DUTIES/RESPONSIBILITIES
Duty 1:Assists the pharmacist, under their direct supervision, in the practice of pharmacy, in accordance with local, state, federal and hospital regulations. Answers phone and screens calls for pharmacist. Greets all customers and provides excellent customer service at all times.
Duty 2:Gathers accurate and complete demographic information during the initial contact with the patient, including, but not limited to, name, address, phone number, birthdate, allergy information, any pertinent disease state information, insurance information. Creates and updates patient's health and insurance information in the computer.
Duty 3:Entering prescriptions: Enters prescriptions into the computer system. Notifies pharmacist of any DUR information. Communicates and trouble shoots with insurance carriers to obtain payment for prescription claims.
Duty 4:Filling prescriptions: Fills bottles with prescribed medications. Performs simple compounding as needed. Reconstitutes accurately. Affixes label accurately and neatly including any cautionary labels at the discretion of the pharmacist. Files prescriptions that have been filled. Maintains a neat and organized work area.
Duty 5: Is capable of performing patient medication histories using the appropriate scripting developed by the pharmacy leadership team. Asks appropriate questions of the patient to develop the most accurate medication list possible.
Duty 6:Utilizes all tools available to develop the most accurate medication list possible. These tools include but are not limited to prescription claims data, consultation with outside pharmacies, physician offices, and other health care settings, and previous health care records.
Duty 7: Able to perform all functions related to our drug diversion prevention program including OARRS reporting.
Duty 8:Works collaboratively with the pharmacists and acts under their guidance on all clinical related activities.
Duty 9: Able to perform all prescription delivery functions including billing, signature capture, and medication security.
Duty 10:At point of sale, verifies that customer receives correct prescriptions. Double checks the need for any further counseling - assures that all patient's questions have been answered. Performs all duties associated with payment of prescriptions, including all functions of cash register. Performs all duties mandated by law concerning HIPPA and maintains verification of such processes. Consults pharmacist for any information/counseling requested by the patient concerning drug therapy.
Duty 11:Maintains the integrity and security of medications throughout the pharmacy. Routinely checks for outdated products. Maintains proper storage of medications. Follows all regulations preventing the diversion of medications. Maintains knowledge of loss prevention techniques.
Duty 12:Supports fellow staff members. Maintains a positive attitude regardless of work flow. Follows through on problem resolution to the satisfaction of all involved. Promotes good relations between all pharmacy staff members. Maintains a professional attitude when dealing with other healthcare professionals, patients, etc. Always provides upward support of leadership within the organization. Maintains an awareness of developments within the community and pharmaceutical fields that relate to job responsibilities and integrates them into practice. Assists in the training of new employees.
Duty 13: Safely deliver orders to patients' homes, obeying all traffic laws and maintaining compliance with organizational policies and procedures.
REQUIRED QUALIFICATIONS
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