Patient Care Coordinator - Phones, Urology Office
Holy Cross

Job Info

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Employment Type:Full timeShift:Day Shift

Description:

• Position Highlights:
• This is a Full-Time position with Holy Cross Medical Group working Monday - Friday 8:00am - 5:00pm with excellent benefits starting your first day of employment!

• Position Summary:
• Patient Care Coordinator has many roles in their position. They ensure smooth patient flow throughout the day while multitasking and taking initiative. They interview patients prior to or on the first office visit to verify demographic and financial information, while working within HCMG/hospital policies and procedures.

• What you will do:
• Demonstrates the ability to obtain information and interpret information in terms of the patient's needs.
• Confirms with patient any changes in address, phone number or insurance information.
• Verifies validity and coverage of insurance.
• Obtains HMO/PPO authorizations, if applicable.
• Enters all changes in the IDX System and documents any information regarding the account or patient information on the comment screen/sticky notes.

• What you will need:
• Education: High school diploma or equivalent is required.
• Experience: Minimum of 1 year experience in medical office setting and knowledge of CPT and ICD9 codes and health care insurance preferred. Good interpersonal skills for effective communication with patients, staff and visitors are necessary.
• Must possess the ability to comply with Trinity Health policies and procedures. Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

• Working Conditions:
• Requires long periods of sitting at the front desk answering phones and checking in patients.

• About Holy Cross Health:
• A member of Trinity Health, Fort Lauderdale-based Holy Cross Hospital, dba Holy Cross Health, is a full-service, non-profit, Catholic, teaching hospital operating in the spirit of the Sisters of Mercy. Through strategic collaborations and a commitment to being a person-centered, transforming, healing presence, the 557-bed hospital offers progressive inpatient, outpatient and community outreach services and clinical research trials to serve as our community's trusted health partner for life.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

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