Onsite Entry Level Customer Service Representative (Clinton, IA)
Colony Brands, Inc.
Job Info
Job Description
We are hiring Temporary Entry Level Customer Service Representatives for a 3-week assignment at our Clinton, Iowa call center, starting around November 25th. The role involves answering inbound calls, processing orders, and handling customer service needs with competitive pay of $14.00 per hour plus commission, and flexible scheduling. Candidates must be available for 30+ hours per week between 7:00 AM and 7:00 PM CST, and will have time off on Thanksgiving and the following Friday. See below for more details!
*This position is only open to candidates 18 years or older willing to work onsite at our call center located in Clinton, Iowa.*
Are you ready to join a dynamic team and earn some extra cash before the holiday season? We're on the lookout for enthusiastic Temporary Entry Level Customer Service Representatives to work onsite in Clinton, IA for a 3-week Temporary assignment starting on or around Monday, November 25th and wrapping up around Tuesday, December 17th. Candidates must have at least 30+ hours of weekly availability between 7:00am and 7:00pm CST. Employees in this role will not work on Thursday, November 28th (Thanksgiving) or Friday, November 29th.
As an Temporary Entry Level Customer Service Representative, you'll be the friendly voice our customers hear when they place their orders. Your role will involve:
• Answering continuous inbound phone calls
• Taking and entering customer orders into the system
• Escalating any additional customer service needs
What's in it for you?
• Competitive pay starting at $14.00 per hour plus upsell commission
• Shift premium of $0.50 per hour for hours worked after 4:30 PM
• Flexible scheduling: Choose your own days and hours between 7:00 AM - 7:00 PM, Monday through Friday, to meet the required 30+ hours of weekly availability.
With 30+ hours of availability each week, this role offers the perfect blend of flexibility and earning potential. It's an ideal opportunity for anyone looking to make some extra cash before the holidays!
Not interested in working onsite? We also have remote positions available! For more information, please visit sccontactcenters.com for remote opportunities!
Apply now and help us to create the excitement and deliver the experience of the holiday season. Join our team and make this your last dash for holiday cash!
This role requires proficient computer knowledge as you will be required to navigate through multiple systems and enter information using your keyboard including function keys while speaking with customers on the phone. SC Data Center Inc., offers paid training, employee discounts up to 50%, and Booster Discount Certificates that allow employees to purchase company products for free.
Most communication throughout the hiring process will be conducted via email. Please ensure you enter a valid email address that you check regularly when completing the application. You can expect emails from ENTERPRISE@TRM.BRASSRING.COM and workathome@sccompanies.com. To prevent these emails from ending up in your junk/spam folders, we ask that you set your email filter to unblock, whitelist, or accept emails from these addresses. Please call us at 608-328-8480 if you have additional questions!
About Us
SC Data Center, Inc. is a customer-centric business that supports warehousing, information technology and contact centers. SC Data Center, Inc. is an affiliate company of Colony Brands, Inc. which is one of North America's largest, multi-channel direct-marketing companies. We generously support the communities we work in and offer many benefits and programs that support the well-being of our employees.
Benefits Details
Temporary/Part-Time Employee Benefits/Perks:
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