NYS IES PRD-20240916-379 Business Analyst Level 2
Voyatek

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Opportunity Details

Full Time NYS IES PRD-20240916-379 Business Analyst Level 2

Albany, NY

Outcomes. Delivered.

Voyatek, formerly GCOM Software and OnCore Consulting, delivers outcome-driven technology solutions to public sector agencies and higher education institutions nationwide.

For example, our technology:

• Facilitates access to nutritious food for children of mothers participating in the WIC program
• Supports first responders in reducing opioid overdoses within their communities
• Empowers colleges and universities to identify and thwart financial aid fraud
• Equips teachers with valuable insights to identify students requiring additional support
• Enhances efficiency for state tax agencies, leading to 99% faster return processing and quicker refunds for taxpayers

With a focus on Tax & Revenue, Health & Human Services, and Justice & Public Safety, Voyatek combines the scale to support large complex projects with the agility and accessibility of a boutique solutions provider. Together, Voyatek and its customers work to improve population wellbeing, create safer communities, and foster a thriving economy.

We're more than a technology company -- we're an outcomes company.

We encourage our employees to think differently, ask tough questions, and relentlessly pursue what's best for our customers and the residents they serve.

We believe that the value of technology is defined by its human impact. If you agree, you've come to the right place.

Voyatek is seeking applicants to occupy the position of Level 2 Business Analyst to join our NYS Integrated Eligibility System Team located in Albany, NY. This role is On Site, (with some remote work after a few months) and is a long term contract, 28 months. The mission of the Integrated Eligibility System (IES) is to enhance the well-being of New Yorkers by transforming health and human service delivery through coordinated business practices, modernized technology, and strategic partnerships. IES will provide eligibility, enrollment, case management, and payment functionality for Health and Human Service programs currently served by the Welfare Management System, Benefits Issuance Control System and other State systems. IES will build on the successful opening of the New York State of Health (NYSoH) by leveraging assets created for the health benefit exchange to modernize the eligibility system for health and human service programs.

Key Responsibilities:

The Business Analyst will conduct requirements analysis of existing systems processes and elicit, analyze, and document requirements for the implementation of the Fair Hearings System, tasks including:

• Identifying and documenting as-is and to-be IES system requirements and design using the IES prescribed business analysis methodology, processes, toolkit and tools including but not limited to context diagrams, process flows, use cases, requirements traceability matrix, user interface specifications and mockups;
• Conducting systems analysis and documentation on legacy mainframe systems
• Meet with relevant stakeholders, including agency and local district subject matter experts, users, and executive teams to elicit requirements
• Produce work products that reflect and ensure system planning, design, and delivery are in line with business needs;
• Conduct work product peer reviews and assist in internal review process;
• Understand and adhere to project timelines and priorities

The awarded consultant are required to be onsite at their assigned work location at the frequency required by the Office of Information Technology Services (ITS). This frequency is subject to change with advanced notice. Consultants who are unwilling to be onsite for the required timeframe will have their task orders terminated.

Mandatory Qualifications:

Level II- Between four (4) and seven (7) years of experience as a Business Analyst

Between four (4) and seven (7) years of client focused requirements analysis experience in performing the duties of a business analyst, including but not limited to: conducting business and/or systems analysis, elicitation, validation of requirements, and producing requirements documentation

Between four (4) and seven (7) years of experience working on enterprise level software development projects with an active role in working with a wide range of stakeholders, including but not limited to: Customers, Project managers, Technical team, and other Business Analysts

Desirable Qualifications:

Between four (4) and seven (7) years of experience performing analysis, documentation and validation of business requirements in a software development environment.

Between four (4) and seven (7) years of creating requirements documentation, including but not limited to: User stories, Use cases, Screen prototypes, Specifications, and adhering to pre-established templates.

Between four (4) and seven (7) years of experience of working independently in conducting the full analysis of a project.

Between four (4) and seven (7) years of experience with business process reengineering and optimization, including analyzing and formulating To-Be processes and requirements.

Between four (4) and seven (7) years of experience working in or with the subject matter of legal or adjudicative court hearings, fair Hearings, appeals or court procedure and processes.

Between four (4) and seven (7) years of experience identifying, documenting and leveraging business requirements across multiple business and technical area stakeholders.

Between four (4) and seven (7) years of experience utilizing requirements management tools similar to Blueprint Storyteller.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions. This includes, but is not limited to, skill sets, experience and training, licensure and certifications, and geographic location. At Voyatek, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A range for this position would be $60.00-$70.00 per hour.

If you think you are a good fit for us, we encourage you to apply. Check out our career website for all open positions!

Voyatek provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status or domestic violence victim status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Equal employment opportunity applies to all terms and conditions of employment, including recruitment and hiring, job assignment/placement, promotion, upgrading, demotion, termination, layoff, recall, transfer, leave of absence, rates of pay or other compensation, internship, and training.

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