Distribution System Operator
American Water

Job Info

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Requisition ID: 107296

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water's 6,500 talented professionals leverage their significant expertise and the company's national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron's 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency's WaterSense® Excellence Award, among additional state, local and national recognitions.

For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.

Primary Role

Under the supervision of the Operations Supervisor, responsible for maintenance and repair of California American Water's distribution system.

Duties include: locating, repairing, and replacing water mains and all associated components, providing excellent customer service during customer inquiries and/or service leaks, and ensuring compliance with water quality regulations through sampling and system flushing procedures. Must be available for on-call and emergency duty as needed.

Key Accountabilities

• Requires daily walking and/or climbing on varied terrain.
• May require bending, stooping, kneeling, and digging with equipment. Lifting up to 50 pounds unaided may be required.
• Approximately 20 - 30% of the position is sedentary, either in the office or in a company vehicle.
• May require the physical ability to perform labor-intensive activities such as digging, moving equipment, and working long hours in emergency situations.
• Position has potential exposure to hazardous chemicals and requires use of appropriate safety equipment.
• A substantial portion of the work is done outside with exposure to the elements, some potential exposure to poison oak insects, reptiles, and animals.
• May require working in trenches, tanks, and/or elevated areas.
• Position requires the ability to work with little direct on-site supervision.
• Team project work may be required.

Knowledge/Skills

• Requires ability to communicate verbally and in writing with internal and external customers as well as the ability to accurately read and record meter readings and other related information and perform basic mathematical calculations.

Experience/Education

• This position requires a high school diploma, GED or equivalent.
• Basic knowledge of water system construction, distribution or plumbing background is desirable.
• Able to read and understand water distribution system maps.
• Must possess a Grade 2 Distribution Operator Certification.

Other

The position requires a valid California Class C Driver's license with minimal moving violations.

Compensation

This position may be eligible for annual incentive pay and contracted increases as determined by the collective bargaining agreement, and you will have the opportunity for continued salary growth.

• In addition to compensation, you will be offered a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more!
• American Water is also proud to offer employees learning opportunities and work experiences to grow professionally!
• Union per CBA starting hourly rate is $28.39. This rate will increase to $31.00 at 6 months of service.

Competencies

Champions safety

Collaborates

Cultivates innovation

Customer obsessed

Drives Results

Nimble learning

Join American Water...We Keep Life Flowing™

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

Nearest Major Market: Sacramento

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