Degree Audit Clerk
East Stroudsburg University

Job Info

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East Stroudsburg University is hiring a Degree Audit Clerk! Located in the beautiful Pocono Mountains of Pennsylvania, ESU's proximity to New York City and Philadelphia provides convenient access to internships, careers and social activities. Just minutes from campus are the country's largest water parks, scenic Delaware Water Gap Recreation Area, Appalachian Trail, and other opportunities for recreational fun.

As the Degree Audit Clerk, you will need to think creatively and be comfortable providing service to the ESU campus community. You will be an active member of the Enrollment Services Team and will work closely with the associate registrar in the daily management of processes and technology associated with degree audits and academic course scheduling. You will thrive in this role if you like combining your clerical experience and process management skills while utilizing various systems to schedule final exams, academic spaces, registration, etc. To be successful in this role, you must be detail-oriented, proven ability to pivot between tasks, and excellent communication skills.

Your normal hours will be Monday to Friday 8:00 AM to 4:30 PM. You may have to flex your schedule from time to time based on the needs of the business to be a true Degree Audit Clerk. When our team shows up for work, they are energized and motivated to succeed - all while being the most crucial piece to keeping the ESU Enrollment Services operations humming.

What Will I Do At ESU? (AKA Essential Duties)

• Responsible for supporting the Lead Degree Audit Clerk in the functional administration of DegreeWorks.
• Assists with maintaining and verifying curriculum accuracy.
• Work with other University departments to scribe program requirements into Degree Works. Assist with updating and maintaining the four-year degree plans in DegreeWorks.
• Assist the Lead Degree Audit Clerk with process improvements related to the policies and procedures in DegreeWorks to improve services and systems.
• Assist with creating, managing, communicating, and disseminating the course schedule, timelines, and the academic calendar.
• Assist with the coordination and maintaining of the final exam schedule, auxillary systems in the Registrar's office, records website, student records/registration, and provide backup assistance for the scheduling of academic spaces.
• Basic customer service, in person, on the phone, and through email, such as counseling parents and student to understand and resolve basic enrollment issues. Respond to emails in a timely manner with basic inquiries and resolution to issues.
• Performs related work as required.

What We're Looking For (AKA Qualifications)

• Completion of high school curriculum, which includes business courses and at least one typing course.
• 1+ year in an office or clerical type role preferred.
• Previous professional work experience in higher education preferred.
• 1+ year of experience using Microsoft Office Suite in a professional work environment preferred.
• Able to read, write, and comprehend English; able to follow verbal instructions.
• Experience with Word, Excel, Teams required.

What We Offer

• Outstanding benefits package including benefits such as medical from date of hire, retirement contributions, employee wellness program, and paid leave
• Salary: $34,621 annually
• Living by the Warrior Code:
  • Accountable for One's Actions
  • Committed to Self-Growth
  • Willing to Sacrifice for the Greater Good
  • Positive, Honest, and Loyal
  • Respectful of the Environment and Community
  • Dedicated to Empowering Others

We believe diversity, inclusion and belonging is key for our teams.
Much like our academic programs, we are proud to foster a workplace that is unique to higher education. As an organization focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring others.

And yes, legal made us spell this out…
Must be at least 18 years old and be able to read and write English. Employment with ESU is contingent on the selected candidate passing a thorough background check that includes: FBI fingerprinting, PA Child Abuse, and employment. We are proud ESU is an equal opportunity employer. For more information on President Long's 10-point plan, click here: https://www.esu.edu/president/10-action-plan.cfm

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