Data Center Technician (H)
University of Miami

Job Info

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The University of Miami Health System, "UHealth", Information Technology Department has an exciting opportunity for a full-time Data Center Technician to work in Miami.

The Data Center Systems Technician manages the day-to-day operations of relevant equipment within the UHealth Data Centers, including uninterruptible power supply systems. This position coordinates management of the fire suppression system and the air conditioning units. The incumbent will manage inventory of all data centers using a central asset management system.

• Coordinate management of datacenters and colocation space with facilities and vendors.
  
• Prioritize requests and deploying servers to meet deadlines.
  
• Evaluate machine temperature levels for optimal performance, expected to maintain accurate work records and event logs. Employee will create concise virtual information reports to keep company management informed of status updates.
  
• Empower a culture of safety, security, and compliance in all aspect of datacenter activities.
  
• Establish and enhance strong working relationships with various internal teams and external suppliers.
  
• Manage overall ticket management process.
  
• Perform power cycles, swap out failed components, handle storage media, and perform troubleshooting.
  
• Perform cable installations, hardware rack / stack installations, testing, and troubleshooting using standard datacenter processes.
  
• Physically assist in moving and racking equipment.
  
• Provide support for deployment of on-site DC physical infrastructure including Servers, NetDevices, SANS, Window Server OS.
  
• Maintain and conduct repairs on the physical structure that houses data center equipment.
  
• Monitor and evaluate servers contained in the data center.
  
• Maintain an inventory of all equipment in the data center.
  
• Assist with Server OS configuration as needed.
  
• Troubleshoot physical hardware and manage parts/component replacements.
  
• As required, assist with shipping/receiving and inventory management to address high work volumes.
  
• Adheres to University and unit-level policies and procedures and safeguards University assets.
  

Department Specific Functions

• HVAC/CRAC unit maintenance for UHealth campus data centers
  
• Maintain accurate PDU inventory and perform PDU replacements as needed
  
• Annually schedule UPS Maintenance for all UHealth data centers
  
• Interact with other teams to discuss rack space and power requirements for new equipment
  
• Maintain server and device inventory in our DCIM Environment
  
• Perform application and security updates on our DCIM server
  
• Assist with data center access control and provide access for UHIT vendors/contractors on a per-request basis
  
• Follow standard decommission process for retired and powered off equipment
  
• Keep data center aisles clean and free of any boxes or equipment
  
• On-site position 5 days/week
  
• On-call for all hardware outages in UHealth data centers
  

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS:

• High School Diploma. Bachelor's degree preferred.
  
• 3 or more years of work experience in an IT environment.
  
• A valid driver's license is required as travel is involved to our data centers and server locations
  
• Must have knowledge of the following data center functions: backups, system monitoring, report generation and distribution.
  
• Intermediate to advanced operational and working knowledge with mainstream operating systems and their respective products required.
  
• Intermediate network knowledge of protocols and design, interfaces and devices.
  
• Excellent interpersonal skills.
  
• Self-driven and work effectively with little supervision.
  
• Outstanding oral and written communication skill
  
• Excellent attention to detail and project management skills
  
• Extraordinary applications training skills
  
• Strong organizational and multi-tasking skills
  
• Excellent problem analysis and problem-solving capabilities
  
• This position has a physical component. Candidates should be able to lift up to 30lbs and may require need to work in elevated locations.
  
• A strong desire and capability to learn, grow, and develop new skills.
  

Any relevant education, certifications and/or work experience may be considered.

#LI-AS1

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:
Full time

Employee Type:
Staff

Pay Grade:
H10

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