Cross Connection Supervisor
American Water

Job Info

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Requisition ID: 107386

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People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

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About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water's 6,500 talented professionals leverage their significant expertise and the company's national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron's 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency's WaterSense® Excellence Award, among additional state, local and national recognitions.

For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.

Missouri American Water is seeking a Cross Connection Supervisor to join our operations and manage our cross connection backflow program. This statewide role will be responsible for our cross connection program throughout our Missouri footprint. Day-to-day responsibilities include local travel to our sites, performing on-site inspections, and data management and reporting.

*Note that this position has flexibility to be based out of St. Joe, Joplin, or Jefferson City.

Primary Role

Carries out day-to-day management of cross connection program ensuring water systems comply with regulations and that proper backflow prevention assemblies are installed so that contamination or pollution of the water supply does not occur. Provides technical support on cross connection control and regulatory compliance issues. Ensures Company policy on Cross Connection Control is implemented. Assists with Source Water Protection activities such as technical support for monitoring equipment, routine data analysis, and other necessary activities.

Key Accountabilities

• Supervises the local enforcement of the cross connection control program to ensure compliance with regulations, company tariffs, and the American Water cross connection best operating procedure (BOP).
• Provides training to personnel in the proper management of established cross connection/backflow protection programs.
• Educates & trains employees, contractors, regulators, local officials and customers with regards to the cross connection/backflow protection programs.
• Develops, implements, and monitors work plans to achieve goals and objectives for the department.
• Develop relationships with federal, state, and local regulators relating to Cross Connection Control.
• Perform technical inspections and field surveys, testing and maintenance of cross connection control devices and backflow assemblies to ensure protection of water supply systems.
• Assists Source Water Protection with technical support for monitoring equipment operation, maintenance, routine data analysis, and maintaining potential site of contamination data in Water Suite.

Knowledge/Skills

• Good to excellent working knowledge of all Federal, State, and local requirements for Cross Connection and Backflow Prevention regulations, guidance or statutes.
• Thorough knowledge of water quality and environmental regulations affecting the business preferred.

Experience/Education

• High school diploma required; associates degree or higher preferred.
• Two (2) to (4) four years experience in water, wastewater, or management of cross connection control programs.
• Required to obtain and maintain a Backflow Tester Certification within 1 year of hire.

Work Schedule

• Full-time
• Monday-Friday, daylight hours
• On-call responsibility

Travel Requirements

• Local and overnight travel to districts may be required.

Work Environment

• Substantial time may be spent in the field visiting customers, answering questions on backflow device installation, and performing site inspections.

Competencies

Champions safety

Collaborates

Cultivates innovation

Customer obsessed

Drives Results

Nimble learning

Join American Water...We Keep Life Flowing™

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

Nearest Major Market: Kansas City

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