Client Success - Work Order Manager
Roth Staffing Companies

Job Info

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Ultimate Staffing is seeking a Client Success - Work Order Manager to join a growing Construction company in Irvine. This is a direct hire role paying $76,0000- $80,000 annually

Hours: M-F 8am- 5pm or 7am- 4pm - onsite, however may change as business needs change

ON CALL once every 12 weeks- Additional pay for rotating on-call shifts (amount varies based on call volume, anywhere from $150 - $500 per weekly shift)

Focus Areas:

Project Coordination: Coordinate all aspects of electrical & lighting repair & maintenance work orders for our client's

sites across the US. Serve as the hub between various teams including our electricians,

suppliers, site managers, corporate headquarters, & internal staff. Establish and adhere to

project timelines, milestones, & budgets, monitoring and reporting on progress along the way.

Client Satisfaction: Ensure top-tier client satisfaction through effective communication and problem-solving.

Anticipate customer needs and proactively provide solutions to enhance our customers'

experience with Sunset.

Estimating: Prepare accurate cost estimates for lighting & electrical projects based on labor, materials, &

other cost centers. Analyze project specifications to determine project requirements and

associated costs.

Vendor Coordination: Identify & select appropriate vendors & suppliers for each work order. Negotiate pricing & lead

times with vendors to optimize cost-effectiveness & project completion time. Maintain strong

relationships with vendors to facilitate smooth project execution.

Purchasing & Order Tracking: Specific to each work order, identify materials required and their cost & quantity. Issue

purchase orders to appropriate supplier. Track delivery of supplies and ensure proper order

fulfillment.

Troubleshooting & Problem Solving: Identify & resolve project-related issues & challenges in a proactive & efficient manner. Utilize

analytical & technical skills, as well as outside resources, to quickly resolve project roadblocks.

Collaborate with team members to implement effective solutions and minimize project

disruptions.

Professional Development: Engage in professional development initiatives to foster growth and skill enhancement.

Compensation & Benefits

• Compensation:
  • $76,000- $80,000 annualized base pay, plus annual performance-based profitshare perk equaling 5-10% of base
  • Eligible for overtime
  • Additional pay for rotating on-call shifts (amount varies based on call volume, anywhere from $150 - $500 per weekly shift)
• Benefits:
  • (10) days paid vacation (increases with longevity with company)
  • (10) paid holidays
  • (5) paid personal days
  • Health & Dental Insurance Plans; Vision discount program
  • SIMPLE IRA retirement plan with 3% employer match
  • Paid educational & certification opportunities o Monthly fitness subsidy
  • Onsite car washes
  • Company-wide social events & volunteer opportunities
• For their bonus structure, it is based off of a profit share.
• Bonuses will be determined by profitability of the company as well as employee performance.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, gene

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