Client Partner
Slalom, LLC

Job Info

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Who You'll Work With

Our Business Advisory Services teams help organizations of all kinds redefine what's possible, give shape to the future-and get there. We focus on high-impact projects, meeting our clients where they are to uncover business needs and deliver results. Our teams go beyond the expected to help clients move confidently through ambiguity and risk and drive more transformative outcomes.

Our Cascadia region is expanding into Boise and looking for talented leaders with proven abilities to spearhead large digital transformations, manage exceptional client relationships, and lead with an entrepreneurial mindset to grow our impact and footprint in an emerging market. While Slalom is an established international business and technology consulting organization, our local presence in Boise is new. We're looking for a candidate to play a key leadership role in expanding our local presence and team.

What You'll Do

At Slalom, we work to help our clients succeed. We work with them to achieve their objectives and set their sights on the realm of the possible. The Client Partner is the nexus of this work. As a Client Partner, you'll spend your days working directly with our clients - understanding their environments & industry, recognizing their opportunities & constraints, delivering on client projects, overseeing our delivery work, developing & implementing strategies that marry Slalom capabilities and client needs, and managing the overall business & operations of a given portfolio. Generally, these responsibilities include:

• Customer Obsession: One of the core pillars of Slalom's strategy is Customer Obsession. The Client Partner is responsible for ensuring our clients' expectations are met and exceeded, and our overall client satisfaction is high. The Client Partner works with our practice leaders to develop and deliver the right solutions to meet our clients' needs.
• Delivery: Slalom believes that client facing roles should have a delivery component to them. You will be delivering engagements and working face to face with clients as part of our delivery team, as well as working with practice leaders across the country.
• The Client Partner has a billable utilization target of 60%.
• Business Management: As a leader of a portfolio, the Client Partner is an entrepreneur/business builder responsible for ensuring the profitability and stability of the portfolio, managing risk, and ensuring the long-term viability of the business. Working with our sales executives and market leadership, the Client Partner is responsible for building and managing an annual portfolio of $3-5MM.
• Relentless Focus on Teams: Another of Slalom's pillars is Relentless Focus on Teams. As a Client Partner, you'll have the opportunity to shape and lead delivery teams at the client sites - aiding in the development of careers and shaping high performing individuals into high performing teams. You'll also actively form the future of Slalom's workforce through engagement in the recruiting process for this rapidly expanding market.
• Ambassador of Values: As a leader in the market, the Client Partner is a constant ambassador of Slalom's core values and ensures we exemplify our values in our delivery and interactions with clients, recruits, and the overall market.

What You'll Bring

• 10+ years prior consulting experience is required
• BA/BS Degree
• 8+ years management/leadership experience
• Advanced project delivery including all aspects of program/project management
• Ability to communicate effectively and tactfully across all levels of the organization, including C level executives
• Excellent negotiation, conflict management, problem solving and decision-making skills
• Proven track record of client/employee satisfaction
• Ability to energize and lead high performing teams

About Us

Slalom is a modern consulting firm focused on strategy, technology, and business transformation. In 40 markets around the world, Slalom'steams have autonomy to move fast and do what's right. They are backed byregional innovation hubs, a global culture of collaboration, and partnerships with the world's top technology providers. Founded in 2001 and headquartered in Seattle, Slalom has organically grown to over 9,000 employees. Slalom has been named one of Fortune's 100 Best Companies to Work For five years running and is regularly recognized byemployees as a best place to work. Learn more at slalom.com.

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include: meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer additional benefits such as a yearly $350 reimbursement account for any well-being related expenses as well as discounted home, auto, and pet insurance.

Slalom is an equal opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veterans status, or any other characteristic protected by federal, state, or local laws, and will not be discriminated against on the basis of disability.

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