Clerk III - DeGowin Blood Center
University of Iowa

Job Info

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The Department of Pathology is seeking a Clerk III to greet patients, donors, and visitors in the DeGowin Blood Center and on blood drives. Perform and coordinate clerical work, schedule donors and patients, assist with clinic reception duties, purchase and receive supplies and other items. This position is 100% time, with 2-week rotations of 9:00 am to 5:30 pm and 11:00am to 7:30pm with some flexibility for coverage, rotating weekends, holidays, and on-call.

Duties to include:

• Performs customer service on phone and in person.

• Multiple patient, donor, and blood drive related tasks.

• Purchases supplies and requested items and/or enters receipts into People Soft/Oracle according to policy.

• Attends blood drives as scheduled.

• Interacts with staff and public in a professional manner.

• Additional duties as assigned.

For a full job description, please send an e-mail to the contact listed below.

The Department of Pathology is part of UI Health Care, a comprehensive health sciences center that serves Iowa and the region, as well as patients referred from the United States and overseas. The Clinical Laboratories are well recognized for providing outstanding and comprehensive care to the patients we serve. The breadth and depth of services provided are amongst the best in the country. The educational programs that the department participates in includes medical students, clinical laboratory scientists as well as biomedical scientists. To learn more: https://medicine.uiowa.edu/pathology/about-us

Minimum Eligibility Requirements

• Any combination of related clerical office experience, related undergraduate education, and/or post high school clerical training that is the equivalent to two years of full-time employment.

Special Qualifications

• Must have a valid driver's license and the ability to meet Fleet Safety Standards.

Desirable Qualifications

• Ability to transport and move supplies and inventory is highly desired.
• Ability to adapt to multiple computer programs.
• Competent use of Microsoft Outlook, Word, and Excel.
• Attention to detail needed for financial and regulatory tasks.
• Demonstrate abilities to communicate effectively, both verbally and in written form.
• Ability to make decisions requiring interpretation and judgment.
• Demonstrated ability to organize and prioritize multiple tasks in a fast-paced environment.
• Previous experience with high volume public contact.
• Ability to provide excellent customer service skills.

Position and Application details:

In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" to the submission:

• Resume
• Cover Letter

Job openings are posted for a minimum of 10 calendar days and may be removed from posting and filled any time after the original posting period has ended.

Successful candidates will be required to self-disclose any criminal conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.

For additional questions, please contact Brenda Carey via email at brenda-carey@uiowa.edu.

Additional Information

• Classification Title: Clerk III
• Appointment Type: Merit
• Schedule: Full-time
• Work Modality Options: On Campus

Compensation

• Pay Level: 8
• Starting Salary Minimum: $37,350.72

Contact Information

• Organization: Healthcare
• Contact Name: Brenda Carey
• Contact Email: brenda-carey@uiowa.edu

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