Bilingual Pharmacist (English/Spanish) - Call Center - Mail-Order Pharmacy
Elevance Health

Job Info

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Bilingual Pharmacist (English/Spanish) - Call Center - Mail-Order Pharmacy

Location: This position requires an active TX or OH Valid Registered Pharmacist license and will ideally live within 50 miles of our Grand Prairie, TX., or Mason, OH locations. This position is considered 2nd shift (3 pm - 11:30 pm) and will work on a weekend rotation.

CarelonRx Pharmacy is now part of CarelonRx (formerly IngenioRx), a proud member of the Elevance Health family of companies. The CarelonRx Home Delivery Pharmacy will deliver a digital-first pharmacy experience that is convenient, simpler to use, and more affordable for our patients and payors. Our Pharmacy model focuses on whole-person care, providing the best member experience to drive adherence, affordability, and improved overall health outcomes by putting the patient first.

The Pharmacist is responsible for performing the duties of a licensed pharmacist. Ensures the safety and security of merchandise. Ensures adherence to laws and regulations governing the sale of pharmaceuticals, and maintains compliance with State Board of Pharmacy regulations as well as local, state, and federal requirements as it pertains to prescriptions.

How you will make an impact:

• Maintains established procedures concerning quality assurance, security and inventory of controlled substances, and disposal of drugs designated as hazardous waste.
  
• Ensures compliance with laws governing the practice of pharmacy and distribution of drugs.
  
• Answers questions and provides information to pharmacy customers on drug interaction, side effects, dosage, and storage of pharmaceuticals.
  
• Engages in consultation with prescriber regarding interpretation of prescription information as needed.
  
• Ensures that stock and supplies necessary for customer care are ordered, stored, and handled in an organized and efficient manner in the absence of the Lead Pharmacist and/or manager.
  
• Offers free counseling to customers on how to use devices such as blood pressure or diabetes monitors.
  
• Strives to improve efficiency and reduce costs in pharmacy area.
  
• Plans, implements, and maintains procedures for mixing, packaging, and labeling pharmaceuticals, according to policy and legal requirements, and ensures quality, security, and proper disposal.
  

Minimum Requirements:

• Requires BA/BS degree in Pharmacy or Pharm D and minimum of 1 year experience working as a Pharmacist in a retail setting; or any combination of education and experience, which would provide an equivalent background.
  
• Valid Registered Pharmacist license required.
  
• Bilingual (Spanish) or multi-language skills required. Must be able to pass a validated language test/assessment.
  

Preferred Skills, Qualifications, and Requirements:

• English and Spanish-speaking individuals who can pass a Spanish assessment highly desired.
  
• Experience with pharmacy adjudication platforms strongly preferred.
  
• Experience in call center customer service highly desired.
  
• Experience in Mail-Order setting highly desired.
  

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.

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