Associate Dean of Student Success & Retention
Northern Essex Community College

Job Info

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Associate Dean of Student Success & Retention
POSITION: Full-Time Associate Dean of Student Success & Retention (Associate Dean): Academic & Student Affairs Department; Haverhill Campus; 37.5 hours per week, Non-Unit Professional Position

SUMMARY: The Associate Dean is responsible for overseeing student advisement and retention initiatives. Collaboration with the Office of Institutional Effectiveness will be critical in framing a data-driven model observing key metrics and goals to increase the college's graduation rate; fall-to-spring and fall-to-fall retention; and the taking of gateway courses with a well-planned approach. This position requires the Associate Dean to serve as a member of the larger enrollment management team, collaborate closely with other enrollment management leaders; academic deans; faculty; and offices/services that engage in this work. The Associate Dean will receive supervision from the Provost of Academic & Student Affairs and the Dean of Enrollment Management.

RESPONSIBILITIES:

• Provide leadership in the review and further development of our existing advisement policies and practices. Based upon experience and best practices, create a data-driven model.
• Working with the Provost, the Dean of Enrollment Management, and our Governance body, create a seamless and inclusive advisement model that provides holistic advisement.
• Collaborate closely with Academic and Student Affairs departments, faculty, and other college units to ensure alignment between software and a case management advisement model.
• Manage the work related to the specific priorities of the Provost's Office including:
  • The Integrated Student Experience (NECC's student success plan)
  • Online and face-to-face advisement from point of registration through graduation and transfer
  • Intentional outreach that includes Corporate & Community Education, ESOL, and Adult Education
• Manage advisement issues for the Provost and Dean of Enrollment Management including collaborating with the Academic Deans to promote retention and graduation.
• Meet annual, reasonable retention goals.
• Serve as a main contact at the state and national level with various organizations or initiatives.
• Work collaboratively with the Office of Institutional Advancement on grant initiatives directly related to advisement and retention.
• Work evening hours on either Tuesday or Wednesday during the academic year.
• Engage in training and development related to national and Commonwealth best practices and accreditation.
• Support faculty who are engaged in advisement.
• Supervise professional advising staff members.
• Other duties as assigned.

Job Requirements:
MINIMUM QUALIFICATIONS:

• Master's degree in a related field with seven years of successful advisement/retention work.
• Demonstrated experience working with diverse student populations including low-income, first-generation, and differently-abled students.
• Excellent written and oral communication skills.
• Knowledge of/facility with appropriate software that promotes seamless advisement (i.e. Navigate).
• Capacity to bring together a variety of offices and personnel into one cohesive advisement unit.
• Ability and commitment to travel between our two campuses (Haverhill and Lawrence, MA).
• A professional philosophy that places student success, equity, and strong advisement/retention at the center of the educational enterprise.
• Experience in a supervisory role (Director, Chair, Coordinator, Assistant Dean, or comparable title) at a college or university.

PREFERRED QUALIFICATIONS:

• A doctorate or terminal degree in a field related to this work.
• Experience at a community college.
• Bilingual (Spanish/English)
• Experience working with and supporting a culturally diverse population.

BACKGROUND CHECK: Candidates will be required to pass a CORI and SORI check as a condition of employment.

Additional Information:
SALARY: Anticipated starting salary range is $110,000.00 - $115,000.00 annually with complete fringe benefit package including competitive health insurance, dental insurance, basic life insurance, long-term disability insurance, paid sick, vacation and personal leave, educational benefits for employee/spouse/dependents, and excellent retirement benefits.



ANTICIPATED START DATE: February 10, 2025


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